Secure Payments
Understand how we help protect your payments and personal information. Learn how to recognise secure payment practices, avoid common risks, and keep your booking and financial details safe throughout your journey.
Before You Pay
Before making a payment, take a moment to check the details and make sure you understand what you are paying for and who you are paying.
Check the Payment Details
Review the amount, booking details, and payment information carefully before completing your payment.
Use Secure Payment Methods
Use the secure payment options provided during checkout and avoid sending payment details through unsecured channels.
Protect Your Payment Information
Never share passwords, verification codes, or sensitive payment information with someone you do not trust.
During Checkout
During checkout, take a moment to review the payment page and make sure the details match your booking before you confirm the payment.
Check for Secure Connections
Look for secure connection indicators in your browser before entering payment or personal information.
Review Before Confirming
Review the total amount, booking details, and payment method one more time before confirming your payment.
Keep Your Confirmation
Keep your payment confirmation or receipt until your booking is complete and you have received all relevant travel details.
If Something Goes Wrong
If you notice an unexpected payment issue, duplicate charge, or anything that does not look right, pause and review the transaction before taking further action.
Review the Transaction
Check your transaction history and booking details to confirm whether the payment was completed successfully.
Contact Support
If you are unsure about a payment or notice something unusual, contact our support team before making another payment.
Report a Suspicious Payment
If you believe a payment request is suspicious or fraudulent, stop the transaction and report the concern through our support channels.
Stay Safe
A few simple checks can help you make safer payment decisions and keep your booking information protected throughout your journey.
When in doubt, pause and verify before you pay.