Report a Safety Concerne
Report a safety concern so our team can review what happened and help determine the appropriate next steps.
Before You Report
Before submitting a safety concern, please take a moment to review the points below. Providing clear and relevant information helps our team understand what happened and determine the appropriate next steps.
Share What Happened
Provide a clear description of the safety concern, including what happened, when it happened, and where it occurred if you know.
Include Useful Evidence
If relevant and safe to do so, include helpful details, screenshots, photos, or other information that can help our team understand the concern.
Protect Personal Information
Only share information that is relevant to the safety concern and avoid including unnecessary passwords, payment details, or other sensitive information.
What to Report
You can report concerns related to unsafe situations, suspicious activity, harassment, threats, property damage, or other incidents that may affect the safety of travelers or others involved in a booking.
Unsafe Situations
Report situations that may put a traveler, host, property, or another person at risk.
Threats or Harassment
Report threats, harassment, intimidation, or behavior that makes you or someone else feel unsafe.
Suspicious Activity
Report suspicious activity, suspected fraud, property damage, or other behavior that may require our attention.
Report a Concern
Please provide the details below so our team can review your concern. Share only information that is relevant to the incident and avoid including passwords or unnecessary payment information.
Need Immediate Help?
If you are in immediate danger or someone needs urgent assistance, contact the appropriate local emergency service first. You can use this form to report the concern to our team afterward.