Booking Policies
Clear guidance on booking terms, changes, cancellations, and what to expect when you make a reservation.
Before You Book
Before making a booking, review the key details of your trip, including dates, times, availability, and any conditions that may apply.
Check Your Booking Details
Check your dates, times, destination, traveler details, and selected services carefully before confirming your booking.
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Review any cancellation, change, payment, or other conditions that apply to your booking before you confirm it.
Check Availability and Timing
Make sure the selected dates and times are available and allow enough time for your travel plans and any related arrangements.
Changes & Cancellations
Changes and cancellation options can vary depending on the service, booking type, and conditions shown at the time of booking. Always review the applicable policy before confirming your reservation.
Check Change Options
Review whether your booking can be changed and check any applicable conditions or fees before requesting a change.
Understand Cancellation Terms
Review the cancellation policy for your booking and make sure you understand any deadlines, fees, or restrictions that may apply.
Check Important Deadlines
Pay attention to any deadlines for changes or cancellations so you can take action before the applicable cut-off time.
Refunds & Payment
Refunds and payment conditions depend on the booking and service you select. Before completing a reservation, review the payment amount, refund terms, and any conditions that apply to your booking.
Review the Payment Amount
Review the total amount, payment schedule, and any additional charges shown before you confirm your booking.
Understand Refund Conditions
Review the refund policy for your booking and check how cancellations, changes, or unused services may affect the amount you can receive back.
Allow Time for Refunds
Refund processing times can vary, so allow enough time for the amount to appear in your original payment method.
Need Help?
If you have questions about a booking, changes, cancellations, or refunds, contact our support team before taking further action.